# product / Messaging infrastructure
Wavio
WhatsApp API Gateway untuk Bisnis
Wavio connects business applications to WhatsApp through a REST API, QR-connected devices, signed webhooks, and an operational dashboard for message visibility.
satupintudigital / product wavio
An API-based WhatsApp gateway for messaging, media, webhooks, and multi-tenant automation.
For
Developers, product teams, agencies, and businesses operating transactional notifications.
Focus
Messaging infrastructure
# target users
Developers, product teams, agencies, and businesses operating transactional notifications.
# core problem
WhatsApp integrations are often scattered across scripts, credentials are difficult to manage, and message status is invisible to operations teams.
# intended outcome
One API contract for sending messages from multiple applications.
# core capabilities
Built around real work
Online stores, CRMs, point-of-sale systems, and internal tools that need controlled WhatsApp notifications or events.
- 01 Bearer REST API for text and media messages
- 02 Per-tenant WhatsApp devices connected through QR
- 03 Webhooks for inbound messages, device status, ACKs, and message events
- 04 Inbound/outbound inbox and delivery status history
- 05 API keys, idempotency keys, rate limits, and request tracing
- 06 Contact-check and WhatsApp group endpoints
# workflow
From a business need to an actionable result
The product is explained through its operating sequence, so visitors can understand when and why each capability is used.
Create a key
The tenant creates an API key in the dashboard and stores it as a secret.
Connect a device
Create a device and scan the WhatsApp QR until it becomes ready.
Send events
The application calls the message endpoint with the recipient, text/media, and idempotency key.
Observe & receive
History and webhooks expose delivery status and inbound messages for automation.
# integrations
Designed to work with the systems around it
NalaNiaga SSO
Tenant and device provisioning for store notifications without manual credential entry.
REST API
Message, media, contact-check, and group endpoints with a consistent JSON format.
Webhooks
HMAC-SHA256 delivery for inbound, session status, delivery ACK, and message-change events.
# operational notes
Set expectations clearly
- The public API uses Bearer API keys and a 60-request/minute rate limit per key.
- Media supports URL, base64, or multipart modes within endpoint limits; retries are safer with Idempotency-Key.
- Wavio uses an OpenWA-based device gateway; usage must respect recipient consent and WhatsApp policies.
# next step
Want to see Wavio in your business context?
Open the product to explore the live experience, or tell us what you need so we can discuss scope, integrations, and the right configuration.