# product / Commerce operations

NalaNiaga

Platform Toko Online UMKM

NalaNiaga helps businesses own their sales channel: from catalog and variants to cart, checkout, payments, shipping, and order tracking—with a path to a multi-store platform.

NalaNiaga logo satupintudigital / product

nalaniaga

A multi-tenant online store platform for SMEs, local brands, and agencies.

For

SME owners, local brands, store admins, resellers, and digital agencies.

Focus

Commerce operations

# target users

SME owners, local brands, store admins, resellers, and digital agencies.

# core problem

Orders are scattered across chats and marketplaces, inventory is hard to track, and the business lacks its own transaction channel and customer data.

# intended outcome

Customers can discover products and check out without manual conversations.

# core capabilities

Built around real work

SMEs and local brands that want their own online store; resellers or agencies that need to manage multiple stores from one platform.

  • 01 Catalog, search, categories, variants, and inventory
  • 02 Cart, checkout, coupons, and bank-transfer payment
  • 03 Shipping rates, couriers, tracking, and order verification
  • 04 Multi-tenant stores with subdomains or custom domains
  • 05 Analytics, exports, and owner-only customer insights

# workflow

From a business need to an actionable result

The product is explained through its operating sequence, so visitors can understand when and why each capability is used.

01

Catalog

Publish products, images, categories, variants, prices, and inventory.

02

Checkout

Customers choose an address, courier, discount, and payment method.

03

Verification

Owners review payment, update status, and prepare shipment.

04

Retention

Use notifications, analytics, and customer insights for follow-up.

# integrations

Designed to work with the systems around it

Wavio

WhatsApp gateway for transactional notifications and guided number connection.

Akaunting

Sync invoices and payments into double-entry journals through the integration configuration.

Couriers & shipping

City-rate and courier modules for calculating shipping costs.

# operational notes

Set expectations clearly

  • Hybrid platform: edge frontend, API backend, PostgreSQL, and object storage.
  • A mock-data demo mode is available; production uses tenant isolation and server-side validation.
  • Automatic payment gateways such as Midtrans and other extensions depend on the selected configuration/add-on.

# next step

Want to see NalaNiaga in your business context?

Open the product to explore the live experience, or tell us what you need so we can discuss scope, integrations, and the right configuration.